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FAQ

  • Do products come with a Certificate?
    Of course, each product comes with its own certificate of quality indicating the materials used and the name of the designer-artisan who created it.
  • How can I preserve my jewelry or art piece?
    In order to best preserve your jewelry and art pieces, you must follow the enclosed instructions within the box of your purchase.
  • Why I cannot find a specific item, I have seen in the retail store?"
    Many items in our store cannot be listed in our e-shop for various reasons. You can contact us through our info@deuxartistes.com email and we will gladly provide you with all the information you need in order to proceed with your purchase.
  • How can I complete an order without paying online or through PayPal?
    If you do not want to share your credit card details or pay through PayPal, we can provide you with our Bank Details so that you can complete your purchase by simply making a Bank Wire Transfer. Send us your inquiry at info@deuxartistes.com and we will gladly help you out!
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